As part of a class project, I saw an opportunity not just to fulfill academic requirements, but to create real-world impact. I proactively reached out to Talemy—a company where I previously interned—and proposed a collaboration to improve their onboarding process for new recruiter consultants.
About Talemy
Talemy is an HR consulting firm based in Saigon, Vietnam. As for its hiring strategy, the company focuses on identifying potential in young adults.
The CEO is committed to training employees from the ground up. Their onboarding process targets entry-level recruiters and needed a more structured, scalable approach.
Project Goals
- Identify and address key issues in Talemy’s current onboarding process
- Deliver content that is clear, practical, and easy to implement
- Develop both short-term and long-term onboarding strategies tailored to Talemy’s needs
Steps taken
- Step 1: Aligned with team on project vision and responsibilities
- Step 2: Contacted Talemy and proposed the collaboration
- Step 3: Conducted interviews with subject matter experts and supervisors
- Step 4: Collected and reviewed existing onboarding materials
- Step 5: Brainstormed and divided tasks among the team
- Step 6: Applied Industrial-Organizational Psychology principles to create content
- Step 7: Iterated through team reviews and client feedback
- Step 8: Delivered finalized materials to Talemy
- Step 9: Held a follow-up session to walk them through the plan and address questions
My Role
Together with teammates Aashish and Sarv, I led the charge in shaping a new onboarding framework. My role included:
- Initiated the partnership
- Managed client communications
- Collaborated with teammates to identify the main issue
- Designed onboarding calendar
- Conducted research on feedback principles
- Designed and put together final deliverables
- Ensured our deliverables were both actionable and research-backed
Skills Applied & Developed
- Project Management: Timelines, task delegation, deliverable tracking
- Client Communication: Stakeholder engagement and feedback integration
- Analytical Thinking: Root cause analysis using I-O Psychology frameworks
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Team Collaboration: Coordinating efforts across disciplines and cultures
Results
Our team delivered to the clients materials on problem analysis results, example onboarding calendar, performance evaluation, training and feedback tips for manager.
The onboarding plan helped Talemy recognize key gaps in their current system. They have begun integrating our suggestions into their onboarding process.
See below for the PowerPoint slides summarizing the results
